Myholidays (hereinafter MH), values you as our customer and recognizes the significance of privacy for you. When you use our platform and related services, we may collect, use, and disclose information about you. This Privacy Statement covers those practices as well as your rights on how we may handle the information we have on file about you.

If you are merely browsing www.myholidays.com, you are not required to provide any personal information. Users that browse our website, stay absolutely anonymous.

This Privacy Policy is applicable to any person (user) who purchases, intends to purchase, or inquiries about any product(s) or service(s) made available by MH through any of MH’s customer interface channels, including its website, mobile site, mobile app, & offline channels, including call centers and offices (collectively referred to herein as "sales channels").

By using or accessing the website, app, or other sales channels, the user hereby agrees with the terms of this privacy policy and the contents herein. If you do not agree with this privacy policy, it is recommended not to use or access our website or other sales channels.

MH uses cookies to personalize the user’s experience on the website and the advertisements that may be displayed. MH’s use of cookies is similar to that of any other reputable online company. Cookies only identify websites to smooth the user’s next visit to our website. We only use the information we gather through them to analyze and enhance your experience with our services. Your identity is not tied to any personal data that is gathered or used in this process. This information may include the pages browsed and the products and services viewed or booked. We may also use this information to measure the usage of advertising banners, another click-through from the website.

The technology used to gauge the success of advertisements may also be employed by third-party advertising agencies or ad suppliers. Such data is always anonymous. They might use this anonymous data about your visits to this and other websites to show you adverts for products and services that you might find interesting. The data is anonymous and does not associate internet behavior with a specific person.

If you make any booking by email, letter, fax, phone, in a physical store, or sign up for our e-commerce transactions, MH collects the following personal information from you while transacting:

• Name
• Age 
• Contact number
• Address 
• E-mail address
• Credit/ debit card details

Without the users' or clients' consent, MH does not distribute or otherwise deal with any of the sensitive data described above. The following goals are served by collecting the aforementioned data from users, clients, and travelers:

Names, addresses, phone numbers, and age details of the user(s) are shared with associated service providers, like airlines and hotels to confirm the booking to the travelers.

Names, addresses, phone numbers, and age details of the user(s) are shared with associated service providers, like airlines and hotels to confirm the booking to the travelers.

Mobile numbers and e-mail addresses of the user(s) are used to share information regarding confirmation of their latest reservation through the website or the app.

If you opt to be a registered user of our website, information like your first name, last name, email address, and password is requested. The registration form asks for this information for a variety of reasons, including:

• To recognize user(s)
• To complete the travel reservations
• To help MH connect the user with customer service, if necessary
• To contact the user in order to meet their specific needs
• To confirm each booking made by the user
• To receive feedback and help us improve our products and services

Details of credit/debit cards and net banking transactions are considered sensitive information and are mainly collected by payment gateways and banks. However, if still this information is stored on our site, it remains completely private and safe, excluding if it has been shared with any third party by mistake by the user while browsing our website. A few third parties may receive this information from time to time in order to conduct any applicable cashback offers and discounts.

We record the session data of the users, which includes camera access, OS version, and device name. In order to assess user activity, we gather session data. It enables us to better our systems and helps us pinpoint the issues with our servers. This data merely looks at the user's approximative location and does not personally identify any visitors.

Users must understand that their information will be shared with end service providers like airlines, hotels, bus service providers, cab companies, railways, or any other suppliers in order to confirm their reservations and ease their journey. Users must note that, while making a reservation with MH, they authorize us to share their information with the said service providers. It is important to understand that MH doesn’t authorize the end service provider to use any user’s information for any other purpose(s) than to book their part of the service. However, it is not possible to control how the said service provider uses the information, and hence MH cannot be made accountable for the same. Users are hence advised to review the privacy policies of the respective service provider or supplier whose services they choose to avail.

In addition to the already mentioned circumstances, MH may disclose a user's personal information if required to do so:

• If required by any enforcement authority for investigation, under a court’s order, or in reference to any legal process
• If required for regulatory, internal compliance, or audit exercise(s)
• If required to secure MH’s systems,
• When necessary to identify, contact, or bring legal action against someone who may be infringing upon our rights or properties, whether intentionally or unintentionally, or when anyone else could be harmed by such an occurrence, or when we have reason to believe that the enforcement or protection of our rights or properties, or those of MH or those of any or all of its affiliates, associates, employees, directors, or officers, will require the disclosure of personal information about user(s).
• activities.

You might not be aware of such disclosure and storage. In that event, we won't be responsible for any damages of any kind caused by the disclosure and storage of your information to you or any other party.

Myholidays takes all the required and significant initiatives possible to protect the information that the user shares with us. To ensure our clients' privacy and safeguard their information from unauthorized access, we have implemented cutting-edge technology, security measures, and rigorous policy requirements. Using more cutting-edge technology, we are constantly improving our security precautions.

There might be a change in our privacy policy after certain intervals due to unforeseen circumstances and the enhancement of technologies. Keep checking our website and app to stay in touch with our latest policies.

Loads of thanks for using Myholidays!